Once you have recruited your PA or PAs, it is important that you maintain a good working relationship with them in order to ensure they remain working for you. Respect and clear communication are key to a successful employer-employee relationship. If you treat your PA well then it is more likely they will perform better in their role.

Here are 4 steps that will ensure that you are able to maintain a positive working relationship with your PA:

  • Probationary period

We recommend that you include at least a 3 month probationary period in your Contract of Employment with your PA. This allows you time to get to know them and ensure that they are suitable for your child or young adult before agreeing to employ them on a permanent basis.

  • Induction

It is important that you provide new PAs with an induction to ensure that they are aware of the requirements of their new role. The induction is a chance for you to set the standards required and to answer any questions your PA may have regarding their role. It is also a time to ensure your PA understands your child’s/young adult’s support needs and you may find the  My Passport document an effective way of communicating this. Many PAs have told us that being provided with this type of  tool has been extremely helpful.

  • Regular chats

Take the time to speak with your PA on a regular basis even after the induction period is over. This can be as formal or informal as you feel appropriate and will allow you to provide your PA with feedback, to discuss any issues that may have arisen since your last conversation and enable your PA to discuss any problems they may have.

  • Training opportunities

Identify any outstanding training and development  needs your PA may have e.g. lifting and handling, peg feeding or managing challenging behaviour. You may wish to discuss these with your Case Worker in order to try and identify any training opportunities available.

To ensure you continue to fulfil your legal responsibilities as an employer download our PA Employer CHECKLIST.

Posted in: Becoming an Employer